PlantronicsSavi 8220 Wireless DECT Headset System 207325-01 with Cleaning Set

I bought this to connect to my AVAYA phone in my home office for all the Zoom/Webex meetings now under Covid. It works very well with phone. The buttons on top of the stand are convenient for controlling the AVAYA. The sound quality is excellent. HOWEVER, there are two issues that are very limiting: 1) the headset slips off your head. you have to have it positioned perfectly or it will fall off when you tip you head down. This is very annoying. It is mainly because of the structure of the ear cups. they are flat and slippery and do not hold on to your ears. 2) the charging connector does not fit easily into the base. I initially placed the base on the floor, to clear my desk, but it was impossible to put the headset onto the charger without picking up the base and looking at the plug when placing the headset into the charger. I finally had to move the to desktop where i could see it when i putting headset onto the base. Even now, this is a pain. The base connector does not guide the headset contacts into the plug at all, you have do this manually. It is not hard after practice, but is really terrible design.These two issues really are amazingly poor product design for a high end device that costs $300. I would really not recommend this headset at all for these reasons.

Product is as advertised.Pros: speakers are excellent, noise cancelingCons: Lag in connecting inbound and outbound with IPhone X, no “side tone” when you speak, meaning you can’t hear yourself through the headphones.I like the headstand use it daily. I have not connected it to my office phone—will update when/if I do that.

I bought this headset because I really wanted a headset that i can mute quickly. my last one did not. Everything works great about this item except for one not fatal but seemingly pretty material flaw. Only one side of the headset works. I can only hear on the right ear. The left has no sound. Honestly not the biggest deal in the world doesnt inhibit my conversation or work but i mean that seems a like a big problem in a product. Everything else is superb.

Microphone level VERY low on land line calls with no adjustability. Bluetooth and video calls are awesome. Very comfortable and excellent range.

All the “it doesn’t fit snug” reviews are biased. If you work in a call center, and you are used to single/double plantronics or other brands, this is the same snugness, but it’s actually comfortable. The ease of muting, and long connection range is amazing. Punches through walls like butter, can be 1000 sq/ft away with 3 walls in the way and it’s a perfect connection. Highly recommend to all!!!

Did not know from the description that I absolutely positively had to add the software to my laptop to make it work. I have had previous headsets like this, that did not require any additional software installation. And my company is now being a real pain in the rear end about installing quote unauthorized quote software.

Good comfort. Lots of features.

I'm in virtual meetings all day, spanning Zoom, Microsoft Teams, WebEx and more. My Plantronics headset lasts all day with no issue and most importantly, allows me to walk freely around my house and refresh my coffee whenever I choose. No one in the meeting hears any change regardless of how far I am from my office. I strongly recommend this headset for anyone who wants over the ear comfort and extended Bluetooth range.