Samsung Electronics Galaxy Note 20 5G Unlocked Android Cell Phone | US Version | 128GB of Storage | Mobile Gaming Smartphone | Long-Lasting Battery | Mystic Gray (Renewed)

I bought this phone almost 4 years ago and it's still running great today. I have put it through some things. I've dropped it so many times but you cannot tell, not a single scratch or crack on my screen. The battery is even good still. I do have to charge it every day now versus every 3 days when I first got it but that's to be expected, given I've had the phone for so long now. Great value for the price.

I've wanted another note for quite some time. It works great and I had an easy transition. Also love that I don't have to get a brand new over priced phone, I like having that option.

SECOND REVIEW.I purchased & received this refurbished Samsung Galaxy phone around September 15,2024, for something like $225.00. I noticed the phone had a few glitches after a month.I attributed it to my learning how the phone worked & learning the new apps. After a few more glitches & adjusting the settings for several weeks. I knew this phone was defective. I lost keep-sake pictures, apps,typing on a website page screen & losing the page & info,the keys to type would freeze up, the home screen would freeze up, the pages would disappear as I read an article, the websites would stall, backspacing key would not backspace, typing was hard because at times some of the keys wouldn't work, space bar froze up at times, two different Samsung techs remotely checked my phone to no avail and my content was not found. I tried to get a replacement but one of the Samsung techs said my warranty had expired. On Amazon.com the last return day was December 12, 2024. Yet, the Top Notch Tech company would not replace the defective cell phone. A 3 month old phone that stopped working properly! Now I'm in communication with Amazon about their A to Z policy.I'm in the process of appealing the denied decision for replacing my phone or my refund by the seller. This $225.00 refurbished cell phone was a piece of junk. The phone is 3 months old no where being a year old for the warranty to expire. The refund or replacement policy is NOT TRUE for all involved. I shouldn't have to pay forrepairs. Very dissapointed in both companies, especially, the sellers. Honesty should be a policy. Don't make advertisements that are dishonest. For the stress this has caused me needing my vital life line phone for health reasons....a new phone should be given to me of my choice.-----------------------------First review about this camera. I liked the larger screen but think I'll be returning the current model for a larger screen but the same model. I think the screen length is 6.9, for the largest screen which is best for my vision. The only things I didn't like for this refurbished cellphone was that no instructional manual booklet was enclosed. I Googled everything that I needed info or instructions on. The battery is good, the picture quality is good, & for an unlocked refurbished cellphone it was in great condition & easy to transfer over to my carrier. I give this phone an 9.0, because I had problems with transferring my apps to my newer phone. I had to download a wireless transfer app to get the job done.

Very durable, works amazingly great! Will buy again if needed!

It was an amazing phone for almost 5 years.It worked with my T-mobile micro sim card from day one. It was in the beginning of 2020, right before the pandemic shutdown hit us here in the States. That was a little surprising, as AT&T apps and phone numbers were saved and downloaded and saved all over the device and in the address book. The Note 20 + was about a year old and refurbished by the time I became its owner.When it finally stopped working in October 2023, Samsung, themselves, told me I most certainly needed a new phone. It was a malware virus that caused this phone to fail. In the end, it was an outside source that ended its useful existence, and not really the phone itself, short of its technology being outdated. 4-5 years is at the outside of the lifespan of a Galaxy smart device. That is a Galaxy that is "babied;" (as in- it has never been dropped very far onto a hard surface, it's never gotten wet, has no cracks in it, and no visible damage at all, etc). and if it never had a virus attack its core components - the hard drive, sim, and software. When that time draws closer, the newest system and app updates, fixes for system vulnerabilities, leaks, virus patches, and the like, are incompatible with the older galaxy software, hardware, and storage on 4-5+ years old phones.Make sure to install the latest Android version before you sign into anything - absolutely anything at all! And, only install this *after* you've factory data reset the phone to erase any other potential threats. There's YouTube videos on what buttons to push to gard reset it without logging in. There was a recent patch in one of the last Android system updates. It was created to help prevent the one that killed my phone, along with other nasty viruses, from trying to steal all of your data during these breaches, your passwords- bothsaved and typed, and any and all in-app information. The scariest part is that no one at T-mobile had ever even seen a phone with malware embedded into the hardware, and especially the sim card, like mine had. Multiple factory resets couldn't get rid of it, not even the slightest bit.Samsung corporate (IT representatives) connected me with 3 or 4 different reps, all in different various troubleshooting/tech departments, because they'd not yet seen that particular bug and didn't know what to do. The last rep finally told me the virus was now a permanent and dangerous data-breach-level feature on the phone, and I needed to get a new one to support any and all of the newest security patches and fixes. After playing with cheaper phones for a few months, I eventually did upgrade. The latest patch seems to be working excellently. I've had not one bug or a single issue come up on my much newer Ultra that I purchased a few weeks ago.

I had a Note 20 Ultra that I cracked the screen of a second time..ugh! The curved edge is what I'm blaming. I didn't wanna pay the $400-ish to get it replaced again but this time the crack wasn't just cosmetic, a pixel busted so a chunk if my screen was black and the keys became glitches. I was so hesitant to buy a new phone, off of Amazon no less, but this was such a smart move! Financially I just saved about $200, and for a better phone. I love that the edge isn't raised like in the ultra, & the battery life is great so far! It was easy to switch my Sim card from the old phone to this, to get it approved with my cell carrier (Charter),& use Smart Switch to get all my apps,pics,etc switched over to the new phone.If you crack your screen I highly recommend just getting a new phone instead of paying the screen repair people the crazy amount they charge!

It was easy to set up. It had a big screen and the price was great. My husband don’t want anything that not simple to use.